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• Return & shipping of physical  games  can be sent to address: Auro.Games, Gaia Community, Auroville 605101, Tamil Nadu, India.

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• We cannot accept any responsibility for the wrong email address or shipping address being used when you made your order / registration.

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• All refunds are subject to each case and can be refunded only to the original payment method within 5-10 working days.

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• We do not save any of your payment details on our database, which means we will not process automatic payments. Once your subscription time is over you will have to process a new payment to keep using our services. 

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• Payment accept Via The Banyan AV Razorpay gateway  Credit / Debit Cards / Net Banking / UPI .

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• We collect email addresses only if you subscribed to our website. We recommend you to Subscribe to stay updated about new features, You may, however, visit our site anonymously.

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• Do we use “cookies”? Yes, Like many websites, we use “cookies” to enhance your experience and gather information about visitors. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process your subscription. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

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• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your specific browser settings. As each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

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• We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

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• We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.